This is where you should answer the most common questions prospective customers might have. It’s a good idea to cover things like your return policy, product warranty info, shipping and returns, etc. Check out the examples below.
Q1: Can I get a free sample?
A1: Generally we don’t provide free sample,but we support rebate sample cost when the buyer place a bulk order.
Q2: What’s of payments method?
A2: We accept PayPal, Western union and T/T.
Q3. What is your MOQ? Lead time?
A3: We do not have MOQ on all products, 1PC is also OK. Nearly all products are in stock for fast shipment, usually 3 working days.
Q4. Can I have my logo on the products?
A4: Of course, you can, any of your ownlogo, trademark or artwork are warmly-welcomed.
Q5. What’s your main market?
A5: Europe, North America, South America,Southeast Asia, and so on.
Q6.Do you accept OEM/ODM service?
A6: Both OEM and ODM are highly welcomed as long as you meet our MOQ and we prefer orders such as OEM and ODM since quantity is large and clients are steady.
Q7. What can I get the price?
A7: We usually quote within 24 hours afterwe get your inquiry. If you are very urgent to get the price, please just callus we will regard your inquiry priority.
Q8. What is your term of delivery?
A8: We accept EXW, FOB Shenzhen or FOB Guangzhou. You can choose the best convenient or cost effective way for you.
Q9: Are you Trader or Manufacturer?
A9: We are manufacturer with more than 15 years manufacturing experience and wholesaler as well.
Q10: Can we visit your factory?
A10: Yes, welcome to visit our factory when you came to China.
If you have any other question, please contact us freely!